For all the products that are in stock, we will guarantee delivery within 14 days after order is confirmed. If you need the delivery to be made at a certain time, please inform us when the order was placed.

Please note that we do not list wholesale price on our site as we also supply to online stores, retailers & independent shops. Please get in contact for any pricing enquiries for approved authorized resellers.

All products come with one year warranty on the parts and structure from the date of purchase on your tax invoice.

Our 7 days replacement policy is only applicable to Dead on Arrival (DOA) products. It is your responsibility to ensure that the correct goods are ordered. All goods sold are non-refundable after 7 days of the invoice. Restocking charge of 10% apply to goods returned within 7 days of the invoice date.

We are not responsible for any damages from your transport and installation. The warranty covers only those defects which arise as a result of normal use and does not apply to any improper use or transport.

During the warranty period, faulty products are subject to repairing or replacement. Refunds are only applicable to products under warranty and the products are no longer available and cannot be repaired.

For all the stores, please contact with us then fill out and send us service request form as soon as possible for any warranty claim.

Payment terms are strictly Payment Prior Delivery unless a credit facility has been established by completing a credit application. Before dispatching, payment will be subject to bank clearance. Direct deposits or EFT can be made to the business account on request.